Delivery, Pickup & Cancellation

 

The purchase of alcohol by persons under the age of 21 is prohibited by law. You must be at least 21 years of age to purchase wine or spirits. Please drink responsibly.

 

By placing an order through our website, you are representing yourself to us as at least 21 years of age. We reserve the right to ask for proof of identity before processing an order. An adult signature with proof of age verification is required at time of delivery. Please be aware that someone over the age of 21 must be available to sign for the package. If no one is available at the time of delivery, the package will not be left. Since we require age verification for all orders.

 

Local Delivery 

 

We currently offer local delivery in the Lower East Side, Alphabet City and the East Village south of 14th Street, about a one-mile radius from the store. For detailed information please click the link below:

 

https://septemberwines.com/info#&StoreInfoLocation

 

Available MON-THU: 01:00pm-8:00pm, FRI & SAT: 02pm-9pm, SUN: 2pm-8pm (a 1-hour window of availability will be requested) Cutoff 30min prior to closing for residents of “Hell Square” 
For same day deliveries, orders must be received by 7pm.

 

Free delivery within 3 blocks of the store and additional minimum of $25 to $50 pre-tax required for further distances (otherwise, $8 to $16 flat fee for delivery if minimum purchase is not met)

 

Deliveries outside of our range can still be coordinated for a higher minimum or additional fee depending on the delivery window.

 

An adult 21 years of age or older, with a valid ID, must be available to accept the delivery. If an adult is not present to accept the delivery, it will be considered a missed delivery attempt and the items will be returned to the store and remain available for in-store pickup for 5 business days before being returned to the shelves. (A $5 restocking fee will be charged for a missed delivery attempt)

 

All delivery policies are subject to amendment during holidays & inclement weather.
 

 

In store pickup

 

You are welcome to pick up your order at our store located at 100 Stanton Street on the NE corner of Ludlow Street and Stanton Street. 

 

Available 7 days a week, during store hours.
After receiving a confirmation email from us, your order will be ready within 1 hour. During the busy Holiday season this may take longer.
Final pickup is 30 minutes prior to daily store closing.
An adult 21-years or older, with a valid ID, must be present for pickup.

 

If you prefer Curbside Pickup, please call us at (212) 388-0770 upon arrival.
 

 

Returns & Cancellation 

 

Opened bottles

 

At September Wines & Spirits, we understand that wine is a living thing, with variation and flaws that can occur even under the best production and storage methods. If you purchase a bottle that you believe to be flawed or corked, please feel free to bring it back to the shop within 1 week of purchase, accompanied by the original receipt, for an exchange of a bottle of equal value.

 

Unopened bottles & other things

 

Unopened spirit bottles are eligible for return within 14 days of purchase, only when accompanied by the original receipt.

 

All sales are final on wines, sparkling wines, champagnes and sakés. We believe that proper storage is crucial to the quality of these items, and since we cannot control how items are stored after purchase, we do not issue refunds, credits or exchanges for these items. However, defective wines, sparkling wines, champagnes and sakés may be exchanged for items of equal value. 

Items to be returned are subject to evaluation by our staff, and must be accompanied by your original sales receipt.

 

All gift certificates, accessories, glasses, corkscrews and stemware are Final Sale: No refund or return.

 

You may cancel your order if it's not shipped yet.

 

For any further questions regarding our products or your order status you can reach us at info@septemberwines.com or call (212) 388-0770

 

Thank You for your business!

 

Cheers, Team September!! 🥂